House Rules

Dear Guests!


The hotel’s house rules are presented on these pages. In case you require any further information, contact reception where we will be happy to assist you.



    • Check-in is possible from 2 p.m. until 10 p.m.
    • We ask you to please notify us of late arrivals. Late check-in charge may be applicable.
    • Upon check-in, photo identification and credit card is required for the total amount of room charges. All special requests are subject to availability upon check-in. A guarantee of payment for your stay is made upon arrival.
    • Special requests can not be guaranteed and may come with additional charges. 


    • Check-out must be done until noon.
    • Requests for late check-out can be directed to the front office on the morning of your departure or earlier and may be subject to additional charges.

Cancellation policy

    • If cancelled or modified up to 3 days prior to arrival, no fee will be charged.
    • If cancelled later or in case of no-show, total of the reservation fee will be charged.


    • For any information you might wish to obtain, please contact our staff.
    • The Front Office is open from 7:00 a.m. until 23:00.
    • The hotel front door is open from 7:00 a.m. until midnight. After midnight, please use the key to unlock the front door. In case of any emergencies, please dial 00 386 31 216 884.
    • Breakfast is served from 7:00 until 10:00 a.m. during the week and from 7:30 until 11:00 a.m. during the weekend and holidays.
    • Guests are to observe night time peace and quiet in the period between 10:00 p.m. and 7:00 a.m., i.e. they are not to disturb the guests accommodated in the hotel.


Use of hotel rooms

    • Smoking is not permitted in rooms, public areas and places of employment. Therefore, smoking is not allowed in any public area, food and beverage area or designated non-smoking rooms. Smoking is only permitted outside the building (hotel garden, in front of the hotel), on the street by the hotel.
    • Washing, ironing and cooking is not permitted in the hotel rooms. To arrange the ironing and washing of your laundry please contact the front office.
    • The Hotel may require a deposit in advance from individual guests to guarantee a particular reservation.
    • Hotel is responsible only for valuables stored inside the hotel safebox or at the hotel reception.


Laundry / Dry Cleaning

Laundry and dry cleaning service is available for an additional fee (fulfill the list for laundry).


Internet access

High speed Wi-Fi or wired internet access is free of charge and is available from your own laptop. The password is: angel1234.



Pets are allowed at the hotel. Charges may be applicable.



Lesar Hotel Angel

Ljubljana, 01.10.2019